Frequently Asked Questions
Find the answers to some common questions from our customers.
- What is the bank's routing number?
- How do I report a lost or stolen debit card?
- Please call 1-800-523-4175
- How do I report a lost or stolen credit card?
- Please call 1-800-423-7503
- How do I report fraudulent activity or confirm transactions on my debit card?
- Please call 1-800-327-8622.
- How do I change my address?
- Stop by any branch to complete an Address Change Form or print the form and complete before you come to the bank.
- How do I enroll in Mobile Banking?
- How do I enroll in Online Banking?
- Go to the Home Page and click on Personal in the login box. Then click the Enroll link to apply.
- What is Chip Technology on my debit card?